The Linen Shacket
Shipping & returns
UK Shipping
Flat rate of £10 for standard parcels - express shipping
Flat rate of £15 for large parcels-express shipping
All our mainland UK parcels are dispatched within 48 hours via DPD’s next working day service*.
Delivery next working day from dispatch. DPD should update you on a delivery window by text or email.
International Shipping
Free shipping on all orders
All Rest of World parcels are dispatched within 48 hours via DHL’s Express Worldwide service.
Please allow 3-5 working days.
Exchanges and Returns
We want you to be happy with your purchases, so we will gladly exchange it for an alternative size if the sit is not right, or for an alternate garment if the style doesn’t suit.
We offer a 14 day exchange or returns policy. Click here for more information.
We don’t make many of our jackets. Because everything is made by hand at our factory in
Manchester, England, there are only so many that end up in the world. When you see someone
wearing it, you know it’s a rare garment.
Customer Care
Our objective is clear and simple. We expect our clothes to perform and we want our customers to be happy with the quality.
Lifetime repair service
Every single component of a Private White V.C. garment has been subject to stringent performance testing from internationally accredited independent laboratories (we use BBTG as it is less than 5 miles from the factory) to minimise the chances of any latent defects, material faults or underperformance. The following are just a few of the routine tests that we undertake: Tensile strength seam slippage tear strength water repellency colour fastness.
On occasions there may be instances whereby a garment doesn’t quite perform as expected and there may be issues with delicate yarns, natural horn buttons or hand-made button holes. As and when such anomalies arise we will stand by our products. More information here.
Meet the Heroes
The exceptional outerwear we’re known for. We’ve been making these jackets over and over for many years, refining the fit, fabric, texture, and durability with each new iteration. They’re the best of the best, and the culmination of our craft.
